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Frequently Asked Questions

No - you don't need to create an account to purchase from us, you can you the guest checkout procedure. However in order to get the best user experience from our site and systems then it would be preferable if you created an account at checkout.

We use PayPal as our main payment provider but YOU DO NOT NEED A PAYPAL ACCOUNT to make a payment through PayPal. You can also pay by bank transfer. If you are collecting then you can pay by cash or card on collection but if we have to order special products to complete your order we will require payment at the time of order.

It depends upon the weight of the product you order. Smaller items will be sent Royal Mail. Larger items will be by parcels carrier and large items will be shipped by pallet carriers.

Normally your goods will be delivered in 3 working days if they are in stock at the time of order.

We have a comprehensive returns policy which you can review HERE

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